Our verse for today comes from Matthew 5:37, ” But let your ‘Yes’ be ‘Yes,’ and your ‘No’ be ‘No.’ For whatever is more than these is from the evil one. “
We rented a truck from U-Haul this weekend to move my mother-in-law into her new home. We planned on picking up the truck Saturday morning when the shop opened and returning it whenever our agreement called for on Sunday. But when we talked to the rental employee Friday, he offered for us to come pick up the truck that afternoon as a courtesy since he did not plan on opening the shop Saturday until noon. And since we wanted to start loading as early Saturday as possible, we eagerly accepted his offer. But when we went to return the truck after church Sunday, there was a problem. It turned out that having us pick up the truck on Friday, U-Haul began our contract at that moment rather than on Saturday as we had earlier agreed. So when we returned the truck, they wanted to charge us for an extra day’s rental. Try as we did to explain to them that our rental was from Saturday to Sunday, and that the rental office merely granted us an early pickup time, we were still unable to prevent U-Haul from charging us an additional $45. And so they put it upon us to try to recover that fee from the rental office who granted us the early pickup, the rental office that represents U- Haul and whose instructions we followed as given.
We won’t ever rent anything from U-Haul again. And I’m certainly aware that U-Haul will survive without our business. Our needs for rental trucks are as rare as comet sightings anyway. But their ‘Yes’ was not a yes. Their internal mistake levied its damage on more than our wallets. Their desire to exact the $45 fee rather than stand by the words of their representative says enough to me. The only thing that could have said more would have been for them to say, ” If that’s what we said, then that’s what we will do. ” But that was not their desire. They got their money, but they gave much more. They gave a lasting image that tarnished for us a company that’s probably pretty decent. That day, though, they chose how they wanted to be perceived by us. Make sure that you choose how you want your Lord to be perceived today.
As we seek Him today, realize and embrace that you get to represent your Lord, Savior, and Father in all that you say and do. Make every instance count for good.